Customer Service

  • Complimentary ground shipping within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in a white box
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Fly Soul Shoes accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, Stripe, Shopify Pay, PayPal. The total will be charged to your card when the order is shipped.
  • Fly Soul Shoes features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website

Need a different size? Didn’t work out?

We’re happy to exchange or refund unworn, regularly priced* Fly Soul Shoes within 30 days in the original packaging.

 Contact us and send your item to: 3571 East Sunset Road Suite 110, Las Vegas NV 89120, United States.

*Sale items are not eligible for refund